Email, text and app notifications are used for daily communication by individual schools and the school division’s central office to communicate important news and information. Those notifications will include things like snow days or other time-sensitive alerts, a principal’s weekly message, a late bus, a student absence, a low meal account balance or event information.
Families and staff are automatically signed up for notifications using their preferred email address and phone number. We encourage parents and guardians to access their accounts so they can download the mobile app and update their preferences on when and how they are notified.
With ParentSquare families and employees can:
Receive messages from the school via email, text or app notification.
Choose to receive information as it comes or all at once with a daily digest at 6 p.m.
Communicate in your preferred language.
Receive and comment on school postings to engage with your school community.
Direct message teachers, staff and parents.
Watch a video introduction to ParentSquare for parents and guardians.
HCPS will only send families and staff information related to school matters. Users have options about what to receive; however, they cannot opt out of emergency notifications.
If you’re the parent or guardian of a student and you feel you’re not receiving these messages, please contact your school’s main office for guidance. If you’re not the parent or guardian of a student and you believe you’re receiving these messages by mistake, then we sincerely apologize for the inconvenience. Please call the HCPS Division of Communications at 804-652-3726 or send us an email to have your contact information removed.