Have questions, comments or concerns?

Let us know using this special HCPS transportation form. 

*You will be assigned an issue number, please save this for your records.

We are the ‘driving force’ in education!

HCPS’ Pupil Transportation Department is critical to public education in Henrico County, and helps enhance the educational opportunities of all the division’s students. We serve Henrico County families through communication, collaboration, and strong and interdependent working relationships.

The school division is noted for its vast pupil transportation infrastructure. Transporting more than 28,000 students each day, HCPS uses a fleet of 658 vehicles. Of those, 627 are school buses. Most are Type C (conventional-style) buses, including the Blue-Bird Vision, International CE and the Thomas Saf-T-Liner C-2. Type D (transit-style) buses include the Blue-Bird All American FE and RE, International FE and RE and the Thomas Saf-T-Liner HDX. 

Zone Office Contacts

If you have a question about your child’s bus route, please click on the appropriate zone to get contact information for the zone office supervisor for your school.  

Zone 1 – East Area
William (Bill) Manns portrait

William (Bill) Manns
Office: 804-236-5772
Fax: 804-236-5710
Office location:
Baker Elementary School

Zone 2 – North Area
Susan Bernstein portrait

Susan Bernstein
Office: 804-261-5075
Fax: 804-261-5078
Office location:
Brookland Middle School

Zone 3 – Northwest Area
Kathy Sullivan portrait

Kathy Sullivan
Office: 804-226-5593
Fax: 804-727-8792
Office location:
Central Auto Maintenance

Zone 4 – West Area
Richard Hurdle portrait

Richard Hurdle
Office: 804-217-6273
Fax: 804-217-6277
Office location:
Skipwith Elementary School

Zone 5 – Northeast Area
Lisa Jones portrait

Lisa Jones
Office: 804-328-3454
Fax: 804-328-3459
Office location:
Fairfield Middle School

Interesting facts about pupil transportation in Henrico County:

  • Our school division (Henrico County) consists of about 245 square miles.
  • Henrico County is divided into five transportation zones: Zone 1 (East), Zone 2 (North), Zone 3 (Northwest), Zone 4 (West) and Zone 5 (Northeast).
  • All HCPS buses are powered by ultra-low-sulfur diesel fuel.
  • The average age of buses in the HCPS bus fleet is 10 years. Current HCPS buses joined the fleet anywhere from 2000-2021.
  • Our goal is to maintain a school bus replacement cycle of no more than 13 years.
  • Our buses range in capacity from 24 to 78 passengers.
  • During the 2019-20 school year, HCPS buses traveled more than 10 million miles.
  • During the 2019-20 school year, our buses used more than a million gallons of diesel fuel.
  • We transport more than 28,000 students each day to 46 elementary, 12 middle and nine high schools throughout Henrico County. We also provide shuttle service to a host of programs, including the Advanced Career Education centers, and the specialty centers located at middle and high schools across the county.

Reminders for families

Some reminders for students returning to school for in-person instruction:

  • Ensure that students are observing school division policies about masks as they board the bus each morning and afternoon.
  • Follow the directions of the bus drivers for seat assignments.
  • Buses are properly sanitized often – after each run in the morning and afternoon.
  • Bus drivers are equipped with proper PPE, including some disposable masks for students.
  • Please contact us with questions or concerns by using the Pupil Transportation Contact Form

Contact Information
Jim Ellis, Director
Kevin T. Roye, Assistant Director