To support instructional programs across the school division, HCPS will operate two summer Help Desk hubs to provide support for HCPS-issued devices. Beginning June 28, HCPS will provide support for HCPS-issued iPads, Chromebooks and laptops at Hermitage and Highland Springs high schools. The hours will be Monday through Thursday from 8 a.m. to noon. The hubs will be located just inside the main entrance of both schools.
Summer Help Desk hubs
(In-person service begins June 28; Monday through Thursday from 8 a.m. to noon.)
- Hermitage High School
8301 Hungary Spring Road, Henrico, Va. - Highland Springs High School
15 S. Oak Ave., Highland Springs, Va.
Summer phone and email support
(Monday through Thursday from 7 a.m. – 5 p.m.)
In addition to the two hubs, noncritical technical issues can sometimes be resolved by phone or email.
Phone: 804-328-5207
Email: helpdesk@henrico.k12.va.us