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Summer Technical Support (Updated 6/22/2021)

To support instructional programs across the school division, HCPS will operate two summer Help Desk hubs to provide support for HCPS-issued devices. Beginning June 28, HCPS will provide support for HCPS-issued iPads, Chromebooks and laptops at Hermitage and Highland Springs high schools. The hours will be Monday through Thursday from 8 a.m. to noon. The hubs will be located just inside the main entrance of both schools.

Summer Help Desk hubs

(In-person service begins June 28; Monday through Thursday from 8 a.m. to noon.)

  • Hermitage High School
    8301 Hungary Spring Road, Henrico, Va.
  • Highland Springs High School
    15 S. Oak Ave., Highland Springs, Va.

Summer phone and email support
(Monday through Thursday from 7 a.m. – 5 p.m.)
In addition to the two hubs, noncritical technical issues can sometimes be resolved by phone or email.

Phone: 804-328-5207

Email: helpdesk@henrico.k12.va.us