Henrico, Va. Aug. 31, 2020 — It’s early on the morning of Sept. 8 and families are readying their Chromebooks, iPads and laptops, and excitedly preparing for the start of Henrico County Public Schools’ new, predominantly virtual school year.

Now what?

To help families better understand the concepts and technologies behind virtual learning, Henrico County Public Schools will offer a series of virtual learning “Help Chats.” The chats will include a series of prerecorded videos that will break out exactly what families need to know, as well as three live question-and-answer sessions using Microsoft Teams.

The prerecorded videos are available now, by going to HCPS’ Mission Forward page at https://henricoschools.us/returntoschool/ or by clicking the “Help Chats” playlist on HCPS’ YouTube channel, http://youtube.com/henricoschoolstv. If families have additional questions after watching the videos, the live sessions will provide a chance to get additional answers or guidance.

“We realize that the predominantly virtual start to the school year presents families with a host of challenges,” said Amy Cashwell, superintendent. “We want to do our best to make sure that the technical aspects of virtual learning are as simple as possible, and that families can get their questions answered quickly.”

“Help Chat” prerecorded videos specifically targeted to the needs of HCPS families (available now):

These videos feature prerecorded segments addressing specific aspects of virtual learning, so families can easily get just the information they need. The six recorded “Help Chat” video segments can be seen at https://henricoschools.us/returntoschool/ and at http://youtube.com/henricoschoolstv. The video topics are:

“Help Chat” live question-and-answer sessions using Microsoft Teams (Thursday, Sept. 3):

Three live, interactive sessions using Microsoft Teams will take place Sept. 3 at 10 a.m., 2 p.m. and 6 p.m. The sessions will be moderated by Andy Jenks, HCPS’ chief of communications and community engagement. They will consist of panels of HCPS technology and learning experts answering questions from families and taking a step-by-step approach to virtual learning for all grade levels. All three sessions will be similar and no registration is required. To join the sessions, go to https://tinyurl.com/HCPSHelpChat. For help using Microsoft Teams, information is available at https://henricoschools.us/family-learning-series/.

  • 10 a.m. session.
  • 2 p.m. session.
  • 6 p.m. session.

For more information about HCPS’ predominantly virtual start to the 2020-21 school year, go to our Mission Forward page at https://henricoschools.us/returntoschool/.